After speaking with several other firms in getting a bid for we ended up signing with True Scape Design.
Our 2018 job included removing a crumbling retaining wall and excavating a significant amount of soil to double our usable yard space. We pushed the wall back by 25 feet or so, poured a new retaining wall, leveled the yard, installed sod and fenced the entire yard.
True Scape worked with us through all of the phases of our project from design, permitting, demo, construction and landscaping. They delivered a gorgeous yard that we love.

Whenever we hit a snag they exceeded our expectations; working morally and ethically to find a reasonable solution. For example, they replaced nearly half of our pavers when glue stained them and left a permanent mark, at no cost to us. TrueScape was upfront whenever we had a choice to make that would impact the bottom line.

While we didn’t have a seamless installation, (there were schedule delays and we encountered significant issues with the soil during our project,) I can honestly say that the owner of TrueScape, Joe, and their crew were a pleasure to work with. They showed up on time, were professional, knowledgeable, cleaned up the job site and were really friendly to our kids. After having folks in your yard for 5 months straight, still being able to say you liked their crew is a pretty big statement.

In the end we left the project feeling:
* That we had a yard nicer and functionally more usable than expected
* That we stayed within our budget range
* We took longer than we hoped
* That True Scape absorbed the costs when there was any error on their side.
* They are an ethical and moral company which is a rare combination to find in businesses these days. They could have easily asked us to absorb some of the costs and they didn’t.
* Every time I look at my yard, I can’t believe it’s in our house. Gorgeous, Modern, sleek, functional and LOW maintenance. Exactly what we requested.

We found TrueScape via Houzz and are so happy we did.

Earlier this year True Scape Design installed a green roof on two areas of the new home we have just finished building. As both the builder and the homeowner I can say that True Scape was easy, pleasant, and responsive to work with. They communicated well, did great work, and followed up to make sure the project was completed to our satisfaction. Most importantly of all, the green roof looks great and we enjoy seeing it from our living spaces each day.

Great experience with the team! Listened to our wants and provided great options for us to consider. We are enjoying our yard everyday now!

Excellent experience with True Scape Design.

True Scape’s design-build process was well thought out and well executed. Beginning with their questionnaire all the way to completion which included a thorough walk-through with the job supervisor and finally the owner of True Scape, Joe, to ensure we were completely satisfied with every detail. They also shine when navigating city code and permitting issues, which we had.

Once we came up with our ‘dream” design we realized we were over budget. To be expected. Our designer did a wonderful job of helping us value engineer the design, using existing elements, yet retain our overall vision. Once we fell within our budget the job was handed over to the job supervisor, Ian. Ian was very skilled and considerate when it came to working within a tight neighborhood environment, making sure not to upset our neighbors during the process. When it came to change orders, True Scape was very reasonable and transparent with their pricing.

We would highly recommend True Scape Design and look forward to working with them in the future.

Sincerely,

North Seattle family with a great new yard

Such a nice experience. Friendly, efficient, honest, and very neat. The bid was carefully done, attention to details, responsive to any concerns, clean up done daily, and at the end of the job no surprises, no mess, and an excellent job done on replacing a retaining wall and fence. We would use this firm again.

I wanted to transform my backyard from a blackberry mess to a beautiful outdoor living space and True scape did just that. I didn’t have a clear vision for the project but I was impressed with the creativity of the design and the detail in the follow through from project start to finish. Even after the project, True scape has routinely checked in and always of assistance when I’ve wanted to bounce ideas off them.