I hired True Scape Design a few years ago to help resolve a complex code violation in my backyard, which required navigating Seattle’s complicated steep slope Environmentally Critical Area (ECA) building codes. Joe and Da were amazing to work with—incredibly knowledgeable, persistent, and deeply focused on landing an outcome I was truly happy with. Our project required extensive back-and-forth exchanges with SDCI, including multiple escalations to advocate for our design within steep slope ECA restrictions. While we ultimately had to make a few design concessions, True Scape managed the entire process with SDCI exceptionally well. In the end, they secured an approved design and permit that completely resolved our code complaint. Joe’s customer service is genuine and unbeatable—he truly cares about his clients and getting great results. I highly recommend True Scape Design to anyone needing an expert landscape designer in Seattle!

My family and I have been really impressed and delighted with the design and quality of our home landscaping from True Scape Design. The initial design process went very smoothly with their team helping us quickly create a plan to meet our needs. The initial design presented to us was so consistent with what we had described, but added creative adjustments to make it even better than we could have imagined. Throughout the project, the team has communicated with us, and delivered on the plans effectively and efficiently. We are so happy with the results, and would not hesitate to work with them again. We wholeheartedly recommend True Scape Design to our friends and family.

We would heartily recommend True Scape Design. They know what they are doing. We had a major retaining wall project installed, as well as a new fence, patio and plantings in our backyard. There were so many moving parts in our complicated project and True Scape was instrumental in making the parts work together. From filing and navigating the arduous city permit process, coordinating subcontractors, installing the new fence and landscaping, keeping us in the loop and minding the budget—True Scape was excellent. Additionally, they were invaluable in communicating with all the neighbors about what the project would entail and how long it would take and assuaging their concerns. Additionally, during the project they were willing to pause to discuss a few design elements that were hard to foresee, and work with us to tweak the plans to make a better end result. The crew showed up every day, rain or shine, and they were neat and tidy and left the job site in good shape during the two-month project. We would work with them again.

We had an extremely positive experience working with Truescape Design. From our initial outreach phone call, through estimating, and construction I found Truescape to be thorough, responsive, and customer service-oriented. I really appreciated how much care Jake (Site Lead) put into the construction work (he seems to be a true craftsman!), and the excellent trouble-shooting Ian & Jake & Caryl did on the fly throughout construction. The scope of work included demo, grading, block retaining wall construction, artificial turf installation, concrete paver patio installation, fencing & gates, composite decking, custom railings, and new gravel parking spot. They also coordinated with other subs working on our parallel project to install a new Tuff Shed and route electricity to it. We love our completed backyard. It is a dream come true. Thank you again for a 5-star experience!

I am amazed by Joe, the owner, and his team at True Scape Design. Their exceptionally professional nature, integrity, and thoroughness in listening to my ideas about my outdoor space upgrade was a breath of fresh air. After filling out a detailed questionnaire about what I envisioned for my new deck/landscaping, Joe visited my home to look at the site so that he could connect my vision to my property. Following the in-person meeting, he met with his team to come up with preliminary ideas and plans for my project, then called to debrief me on the team meeting and answer my questions. Beyond this extraordinary early planning, what puts True Scape Design over the top for me is that Joe and Matt (I spoke with both of them) are down-to-earth, kind, and clearly interested in understanding my needs and budget for the project. Another breath of fresh air. True Scape Design is an exceptional, home grown, small business worthy of consideration for upgrading your outdoor space. I can recommend them without hesitation. In my experience, they are truly “the guide that helps turn your ideas into reality”.